Person-centered care begins with the right provider.
Violet Match integrates verified provider insights into care navigation workflows and directories, helping patients connect with providers who reflect and respond to their lived experience and needs.
Trusted by the industry’s leading organizations.
%202.png)
Why it matters.
Most provider directories focus on the basics: location, insurance, and availability. But for many patients, that’s not enough. What they really need is care that feels personal, delivered by someone who understands their identity, background, and lived experience.
Violet Match adds that missing layer by surfacing Verified Violet Providers. These clinicians are equipped to deliver person-centered care across BIPOC, LGBQ, TGNC, Rural, Veteran, and Neurodivergent patient populations.
When patients feel seen and supported from the start, they’re more likely to stay engaged in care, and more likely to achieve better health outcomes.
CASE STUDY
Real-world impact: National mental health company improved care matching and outcomes.
A nationwide mental health provider partnered with Violet to improve how they match clients with therapists, aiming to expand access to care that reflects each person’s identity, lived experience, and needs.
145%
Patients report higher satisfaction with matched providers.
By integrating Violet Benchmarks into their care navigation process, the organization surfaced 145% more providers with the skills to support patients across a range of identities, including race, ethnicity, gender, and sexual orientation. The Benchmarks helped highlight providers who were equipped to deliver exceptionally personalized care, even when their lived experience didn’t directly mirror their patients.
The results?
9%
Patients got to care 9% faster
24%
Identity-centered matches increased by 24%
PHQ-9
PHQ-9 scores dropped significantly when clients saw Violet Verified Providers
14%
Client retention improved by 14% one month after the first session
21%
First-match success rose by 21%
"Violet has helped us better understand our clinician competencies, which allows us to strengthen the therapist-client match. This partnership will contribute to better outcomes for clients, who are able to feel safe and supported by the right provider."
VP
Clinical Care
How it works.
A trusted standard for measuring person-centered care.
Violet Benchmarks are built on a proprietary framework that evaluates providers across clinical practice, education and training, identity, and self-reported data. This structured approach helps organizations identify which providers are best prepared to deliver person-centered care for specific populations.
Greater transparency for patients.
Benchmarks integrate directly into provider search tools and care navigation workflows, so patients can quickly identify which clinicians are verified to support their specific needs—whether that means LGBTQIA+ care, health needs of rural populations, Neurodivergence, and more. This makes it easier to build trust and connection from the very first interaction.
Flexible integration built for any workflow.
Violet Match makes Benchmark data easy to implement through our API, downloadable CSV, or a no-code experience available directly in your Violet dashboard. Seamlessly integrate our data into your existing workflow and start guiding patients to quality care, fast.
Request a demo.
