How fast do I get access?
Same day for you. Anyone you invite gets access right after accepting the invite.
Is there a free trial?
Yes. Every subscription starts with a 7-day free trial. Set yourself up, invite a team if you have one, and explore the platform. Cancel anytime before the trial ends if it isn't the right fit.
How are Verified Badges earned?
Badges are based on education history, work history, lived experiences, and demonstrated commitment to person-centered care. They are not granted automatically; they are earned.
How do you measure outcomes?
We track outcomes against HEDIS-aligned measures where applicable, including Depression Screening (DSF-E), Controlling Blood Pressure (CBP), and engagement measures aligned with HEDIS IET. Customer organizations have reported a 20% improvement in depression screening, 16% in hypertension control, and 12% to 13% in engagement metrics.
What CE/CMEs are included?
Unlimited credits, accredited by 12+ professional organizations and authored by practicing clinicians. Topics span mental health, substance use, chronic disease, neurodevelopmental care, disability-affirming care, and preventative care.
Can I add seats later?
Yes. Additional seats are prorated to your current billing cycle.
What if a provider leaves the practice?
Reassign the seat to a new provider at any time. Your seat count stays the same; only the assigned provider changes.
Can I subscribe just for myself, or only as a team?
Either. Buy a single seat for yourself or one per team member — the unlimited CE/CMEs, earned Verified Badges, and public profile are the same. Teams also get the shared administrator dashboard, with benchmarks and verification status across every provider.
How does public marketing and AI platform publishing work?
Earned badges power each team member's public profile and are published in the necessary formats for AI platforms to ingest and recognize. Patients find your team where they are already searching, including OpenAI's ChatGPT, Google Gemini, Anthropic's Claude, and Perplexity.