Standardizing cultural competence.
The ability of providers and organizations to effectively deliver health care services that meet the social, cultural, and linguistic needs of patients.(1)
Cultural competence is a term that’s being used more and more but its definition, measurement, and effect remains fairly elusive. Most folks used lived experience as a proxy for cultural competence, which misses the mark on a large group of clinicians who are more than capable of providing great care.
1 Betancourt, J. R., Green, A. R., & Carrillo, J. E. 2002. Cultural competence in health care: Emerging frameworks and practical approaches. New York: The Commonwealth Fund.
Violet is standardizing cultural competence.
We have translated decades of research into a cohesive framework. We use it to measure and improve cultural competence:
By standardizing cultural competence, we can better understand as an industry how we’re doing and provide a baseline for education and improvement.
Our benchmarks for cultural competence help you understand where you are, compared to your peers, providing direction for you to focus your education and development.
On the Violet platform, we currently measure culturally competent care for the following communities:
Umbrella acronym for Black, Indigenous, People of Color communities focused on racial, ethnic, and cultural identity.
Umbrella acronym for Lesbian, Gay, Bisexual, Queer communities focused on sexual orientation.
Umbrella acronym for Transgender and Gender Non-Conforming communities focused on gender identity.