Case vignette

Start with cultural competence.

Inclusive Language Illustration

Start with cultural competence.

A clinician uses cultural competence when meeting with a new patient to build trust through open communication.

Dr. Adams

Hello and welcome.

Diego

Hi.

Dr. Adams

As I am doing your intake, I’ll be asking some questions. If there are any you don't want to answer, just let me know.

Diego

Ok.

Dr. Adams

To start, I see that you’ve filled out the check box identifying as Hispanic or Latine/x. Can you let me know if you use one or both?

Diego

Hispanic.

Dr. Adams

Thanks for answering. I would like to hear more about your own self-identification. Do you mind telling me a little more about yourself?

Diego

I'm glad you asked. Most people just group us all together. I'm actually from Colombia on the Caribbean side, a city called Cartagena. It's a great city. Have you heard of it?

Dr. Adams

I’ve actually never left the US, but I'm looking to travel more. Should it be on my bucket list? Tell me more about it.

Diego

Dr. Adams

Diego

Dr. Adams

Diego

Things to consider.

01
02
Question to think about:

Ask for pronouns
Ask how the patient is doing
Ask for consent before touching
All of the above